Privacy Policy and Cookies

eclear.pl / Privacy Policy and Cookies

Privacy Policy

In accordance with Article 13 and Article 14 of the General Data Protection Regulation of 27 April 2016 (GDPR), we inform you that:

The administrator of your personal data is eClear.pl sp. z o.o. with its registered office in Warsaw, ul. Domaniewska 47 lok. 10.
In case of any doubts related to the processing of your data, please contact us at: rodo@eclear.pl or in writing to the address of the Administrator’s registered office.
We process your personal data for the purpose of:

a) ensuring the functionality of the website and facilitating the use of the service (Article 6, paragraph 1, letter b and f of the GDPR); details on the use of cookies at the end of the information,
b) implementing contracts with customers (Article 6, paragraph 1, letter b of the GDPR),
c) if applicable – conducting settlements, accounting and financial reporting (Article 6, paragraph 1, letter c and f of the GDPR),
d) fulfilling obligations resulting from legal regulations, in particular telecommunications law and the act on the provision of services by electronic means (Article 6, paragraph 1, letter c of the GDPR).
e) the implementation of the legitimate interest of the Administrator, consisting in the marketing of products and services (Article 6, paragraph 1, letter f of the GDPR),
f) for the purposes indicated in the content of consents to the processing of personal data – if such consents were expressed (Article 6, paragraph 1, letter a of the GDPR).

We also process personal data in connection with the implementation of other legitimate interests of the controller, pursuant to Article 6 paragraph 1 letter f of the GDPR:
a) to establish, pursue and defend claims,
a) for statistical purposes related to improving work efficiency, the quality of services provided and adapting them to recipients.
As a rule, we process data provided by you. If you did not provide us with your data, their source is the entity that had your consent to make them available to the Administrator, or another valid legal basis. In this case, the personal data obtained include data necessary to conduct a given type of marketing activities (typically, these are name, surname, e-mail address, telephone number and/or correspondence address).
Your personal data will not generally be transferred outside the European Economic Area (hereinafter: EEA). However, taking into account the services provided by the Controller’s subcontractors in the implementation of support for ICT services and IT infrastructure, the Controller may commission specific IT activities or tasks to recognized subcontractors operating outside the EEA, which may result in the transfer of your data outside the EEA.

Recipients from outside the EEA, in accordance with the decision of the European Commission, ensure an adequate level of protection of personal data in accordance with EEA standards. In the case of recipients in the territory of States not covered by the decision of the European Commission, in order to ensure an adequate level of this protection, the Controller concludes agreements with recipients of your personal data, based on standard contractual clauses issued by the European Commission in accordance with Article 46 paragraph 2 letter c of the GDPR.

A copy of the standard contractual clauses can be obtained from the Administrator by contacting the contact details provided above. The method used by the Administrator to secure your data complies with the principles set out in Chapter V of the GDPR. You may request further information on the security measures used in this regard, obtain a copy of these safeguards and information on where they are made available.
The recipients of your personal data may be:

a) Companies conducting marketing activities.
b) Companies providing services or IT solutions.
c) Suppliers and subcontractors of the Administrator. In addition, in order to handle inquiries and fulfill orders, the Administrator cooperates with the following partners: DC System sp. z o.o., Impel System sp. z o.o., PWP Niagara sp. z o.o., Dalmyt sp. z o.o., Dalmyt Jan Wojciechowski, Wowhom Wojciech Muszyński, Eko-Czystość sp. z o.o., Ewa Błaszczyk, Aloes Joanna Waszak, Kristal.com sp. z o.o., 4W Consulting & Nieruchomości Sylwia Słomnicka, Clean harmony Norbert Bednarski.
d) Companies archiving and destroying documents (in the case of documents in paper form, related to the implementation of processing purposes)
d) Companies providing courier and postal services (in the case of correspondence related to the implementation of processing purposes).
Your personal data will be stored until you withdraw your consent or object, i.e. show us in any way that you do not wish to remain in contact with us and receive information about the activities we undertake. After withdrawing your consent or expressing an objection, personal data may be stored for the purposes of demonstrating the correctness of fulfilling the legal obligations incumbent on the Administrator or until the expiry of the limitation periods for claims, depending on which period is longer. In the event of concluding an agreement with the Administrator, personal data will be processed for the duration of the agreement, and after its termination until the expiry of the limitation periods for claims arising from it.
You have the right to access your personal data, rectify it, delete it, limit its processing, transfer it, withdraw your consent and object to its processing.
If you believe that the processing of your personal data violates the provisions of the GDPR, you have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
The provision of personal data is voluntary, but necessary to achieve the processing purposes indicated above.
Your data will not be subject to automated decision-making that has legal or similarly significant effects.

Cookie policy

Cookies

The Service automatically collects only information contained in cookie files. The Service Operator informs that Cookie files (so-called “cookies”) are computer data, in particular text files, which are stored on the Service User’s end device. Cookies usually contain the name of the website from which they originate, the time of their storage on the end device and a unique number. Cookie files are used for the purpose of:

adapt the content of the Service’s web pages to the user’s preferences and optimise the use of the web pages; in particular, these files enable the Service user’s device to be recognised and the website to be displayed accordingly, tailored to their individual needs;
creating statistics that help understand how Service Users use websites, which enables improving their structure and content;
maintaining the website user’s session.

The following types of cookies are used within the Service:

“essential” cookies, enabling the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website; cookies used to ensure security, e.g. used to detect abuse of authentication on the Website. These are files used to determine whether the user has accepted information about cookies (they expire after 29 days).
“performance” or “statistical” cookies, enabling the collection of information on how the Service’s web pages are used. These are files:

– registering an identifier that enables the generation of statistical data on the use of the website by the user (expire after 2 years)
– enabling the limitation of the number of queries sent (expire after 1 day)
– counting the number of visits to the website by different users (expire after 1 day)
– enabling the determination of whether the user has received messages addressed to him (expire after the session)

“marketing” cookies, which enable the provision of advertising content to Users that is more tailored to their interests. These are files:

– used by Facebook to deliver third party ads (expire after 3 months)
– used by Google to personalize and remarket ads (expire after session)

Internet browsers (service user software) allow cookies to be stored on the end device by default. The service user can always change the settings of the web browser that determine the use of cookies. Limitations on the use of cookies may affect the functionality of the Service. Cookies placed on the end device of the Service user may also be used by advertisers and partners cooperating with the service operator. The service operator informs that the entity responsible for placing cookies on the end device of the service user and at the same time having access to them is the Administrator. The Administrator informs that information on the methods of handling cookies is available in the software (web browser) settings. More information on cookies is available in the “help” section in the web browser menu.

Any user who does not consent to the use of cookies is required to modify the settings of the web browser. System configuration enabling the use of cookies means consent to the storage by the Administrator of the information referred to above, in accordance with art. 173 sec. 2 of the Act of 16 July 2004 – Telecommunications Law (Journal of Laws of 2017, item 1907, as amended). Instructions for changing cookie settings for the most popular browsers are available at the following links:

Google Analytics i Google Tag Manager

Google processes the information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to the website operator relating to website activity and internet usage.

The purpose of data processing is to evaluate the use of the website and to create reports on website activities. Other related services will be provided based on the use of the website and the Internet. Processing is based on the legitimate interest of the website operator.

Google Analytics collects data on IP addresses, network location, date of visit, operating system, browser type, pages visited, time spent, as well as interactions and profiles. You can prevent cookies from being stored by setting your browser software accordingly; however, please note that if you do this, you may not be able to use the full functionality of this website.

Furthermore, you can prevent Google from collecting the data generated by cookies and data relating to your use of the website (including your IP address), as well as from processing this data by Google, by downloading and installing the browser plug-in available at the following link: Browser Add-on to Disable Google Analytics.

Server logs

Using the Website involves sending queries to the server on which the Website is stored.
Each query directed to the server is saved in the server logs. The logs include, among others, the User’s IP address, server date and time, information about the web browser and operating system used by the User.
Logs are saved and stored on the server.
Data stored in server logs are not associated with specific persons using the Website and are not used by the Administrator to identify the User.
The server logs constitute only auxiliary material used to administer the Site, and their content is not disclosed to anyone other than persons authorized to administer the server.